Richard started Radcom Technologies in 1986 and has over 40 years’ experience in the telecom industry. He studied at The State University of New York at Buffalo as well as The University of Texas at Dallas. He has certifications with Tom Hopkins, Dale Carnegie, and various other CPE courses and is excellent with bottom up management.
Richard is a hands-on executive who oversees the entire operation including sales, order processing, purchasing, installation, and support but is diligent in delegating authority and directing his profitable company of over 37 years. He also oversees all functions of accounting from interfacing with his CFO, Bob Vickers, and the administrative staff handling accounts receivable and accounts payable, auditing, payroll, managing office expenses, and providing the best in HR benefits which including health, life, disability, longterm care, and 401k retirement.
As president, he takes pride in steering his company for succession and sustainability. He believes his most important customers are his employees. His second most important clients are the organizations that purchase products and service, his valued customers. He works to move his organization forward with continued business from existing clients and new customers seeking Radcom's expertise. Richard strives to evolve processes better by investing in technology and managing internal functions so that they are completed efficiently while streamling expenditures.