One Communications Experience Across Your Business

Business communication no longer happens through a single desk phone. Employees now connect through office phones, computers, mobile devices, messaging, voicemail, and video meetings—often while working from different locations.

Unified communications brings these tools together into a more consistent and manageable experience.

RADCOM helps businesses evaluate, design, and implement communications environments that connect voice, mobility, messaging, meetings, and collaboration. Depending on the organization’s needs, a solution may incorporate RADCOM Cloud communications, Yealink business devices, desktop and mobile applications, and platforms such as Microsoft Teams, Zoom, or RingCentral.

Rather than recommending disconnected products, RADCOM helps determine how the entire communications environment should work together for employees, customers, and future growth.

Communications Wherever Work Happens

A unified communications solution can help employees stay connected whether they are working in the office, remotely, across multiple locations, or while traveling.

Depending on the selected platform and business requirements, capabilities may include:

• Business voice, voicemail, and call routing

• Desktop and mobile applications

• Messaging, presence, and availability

• Audio and video meetings

• Screen sharing and collaboration

• One business identity across multiple devices

• Support for office, remote, and hybrid employees

Yealink Devices for the Modern Workplace

Yealink offers communication devices for a variety of workplace environments, including desk phones, conference phones, headsets, shared workspaces, and meeting rooms.

RADCOM can help determine which devices are appropriate for each employee, department, and collaborative space, then configure and deploy them as part of the broader communications solution.

Designed Around Your Business

The right unified communications environment depends on your existing technology, workforce, licensing, network, and business priorities.

RADCOM works with your team to understand:

• How employees currently communicate

• Which tools and platforms are already in use

• Where communication problems or inefficiencies occur

• How remote and mobile employees work

• Which existing systems should be retained or replaced

• What the network can reliably support

• How the business expects to grow

From there, RADCOM can recommend a practical solution that may support RADCOM Cloud communications, Yealink devices, Microsoft Teams, Zoom, RingCentral, or other compatible platforms.

White-Glove Implementation and Support

RADCOM can support the complete communications lifecycle, including:

• Needs assessment and solution design

• Platform and device recommendations

• Network-readiness evaluation

• Call-flow and number planning

• Yealink device configuration

• Deployment and installation

• User training

• Ongoing administration and technical support